WHY WE SHOULD INVEST IN INTERNET RADIO – THE LONG TERM

This morning Fred Wilson, Partner at Union Square Ventures wrote in his blog post about sustainability which applies to Internet Radio.  Some of Fred’s thinking comes from Clayton Christensen whom I have cited before in my blog.  Here is Fred’s blog post:

If you want to stay in business forever, you have to focus on the long term. You must construct a business model that builds confidence and trust with your customers and keeps them coming back day after day, year after year.

Many business schools teach executives and entrepreneurs that business is about profit maximization. I don’t believe that. I believe business is about making a profit that sustains the business and enriches the owners but is not maximized in any period (month, quarter, year). I believe the goal of a business is sustainability so that all the stakeholders (customers, employees, owners, suppliers, etc) can rely on the business for the long term.

Let’s use an example. You own a business that operates on the web. You are a leading supplier of ecommerce to a vertical market. You generate $50mm in annual revenues and make a profit of $5mm a year. You see the launch of the iPhone and Android and think that your customers are going to want to connect to your business via their mobile phones. You ask your VP Product to scope out what it would take to build a comprehensive set of mobile apps that will allow this. She tells you it will take an investment of $5mm over two years to complete this project. You gulp. That is going to reduce your profits by $2.5mm a year in each of the next two years. What do you do? You make the investment because you must invest in the long term success of the business even though that is not a profit maximizing event. It may simply get you back to the $5mm per year of profits you were making before. There may be no ROI on this investment in a positive sense. It may simply be a defensive investment. You still need to make it to ensure you will be around for the long run.

Clay Christensen talks about this kind of thing all the time. Big company executives are asked to calculate a return on investment (ROI) on the investments they want to make. If the ROI isn’t greater than some minimum hurdle, the company doesn’t make the investment. And so along comes a smaller competitor who makes the investment and they eat the big company’s lunch.

ROI is not the right framework for companies to evaluate investments. ROI is for the wall street folks. They will use it to decide if they want to invest in your company. But when you make investment decisions in your company, don’t use the tools that wall street uses. Use the tools that animals use. Survival instincts. What will it take to ensure that your company is around in ten years, fifty years, 100 years? That’s how to think if you want to stay in business.

One of the most difficult decisions entrepreneurs and executives have to make is the decision to disrupt their own business. Let’s say you are a cable operator. You are making billions of dollars of profits each year providing voice, video, and data services protected by a monopoly business model. Along comes the Internet and it allows voice and video to be delivered to your customers via any IP network (wireline, cable, wireless, etc). You know that over time, this is going to disrupt your business. What do you do? Do you invest in this new technology and drive it into the market, hastening the decline of your monopoly protected business model or do you do everything you can to slow down the advance of this technology?

Sadly most executives make the latter choice. Most entrepreneurs make the former choice. The latter choice is about short term profit maximization but can, and often does, lead to the demise of the business in the long term. The latter choice is about survivability even though it will almost surely lead to a less profitable business in the future. Tough choice. But to me its an easy choice if your goal is long term survival.

One of the reasons entrepreneurs make these hard choices when executives don’t is entrepreneurs think like owners. They have that survival instinct in their gut. They don’t want their baby to die. Executives are hired guns. They are focused on maximizing the success of the business (and their compensation) over a short period that they will in the corner office. They have no incentive to think about what happens in 20 years or 50 years. They know they won’t be around. And so the company isn’t around either.

So when you construct your business model and create the culture of your business, emphasize sustainability over profit maximization in everything you create and do. This does not mean that you don’t need to make a profit. Profits are the essence of survivability. You can’t and won’t survive without profits. They are everything when it comes to sustainability. But just because you need to make a profit doesn’t mean you need to maximize it. Balancing the need for a profit with the need to sustain the business is the art of what you must do as the leader of a business. Do both and you win.

INTERNET RADIO JUST BECAME EASIER TO USE IN-CAR

One of Apple’s new services announced for the iPhone 4S is Siri.  Siri is a built-in application that takes voice recognition to a whole new level.  Siri is going to be an incredible application to utilize in the car allowing you to be hands free.  While certainly there is a broad range of services Siri can perform, the one of course that I key in on is listening to radio and in particular internet radio.  I envision asking Siri to: “stream mvyradio.com”, “skip song”, “don’t play that artist”, “pause”, “raise volume”, “share this track with my friends”.  The possibilities are endless and the concern over accessing content while driving and navigating through listening options is going to disappear.  This also has some implications for terrestrial radio as skipping to another station just became a little easier.  I have already ordered my iPhone 4S and can’t wait to try it out in the car.

ANGEL STREET CAPITAL INVESTS IN LIVIO RADIO

 

Angel Street Capital recently completed an investment in Livio Radio. Livio Radio, a Detroit-based team of auto infotainment and digital audio veterans, has established relationships with key content providers, automotive companies and retail players and has a validated, scalable business model that addresses a large, global market.
Specifically, with the car being the final frontier of the rapidly growing internet radio market, Livio Radio has developed a suite of hardware products & middleware/software solutions that enables full in-car audio experience via smartphone for nearly any car – new or old.  Put simply, Livio has enable Internet radio in the car.  I recently wrote a post on Livio which can be accessed here.


INTERNET RADIO IN THE CAR


In car listening is going to drive significant growth in Internet radio listening.  In car listening to terrestrial radio represents the largest percentage of total listening and I believe the same will be true for Internet radio.  Internet radio in-car listening is already occurring by connecting your mobile phone in various ways to your car’s stereo/entertainment system.  I have always thought that it would be the phone that ends up being the device that serves as the conduit for in-car Internet radio listening.  No one wants to set up yet another interface for listening and smart phones have now become practically ubiquitous.  The collection of wires, adapters, bluetooth devices all deal with what is termed the auto after market (making a system work given what is already installed in your car).

One of the companies focused on in-car Internet radio listening is Livio Radio.  Livio has many systems for making in-car Internet radio listening a possibility.  The one I like the best is called “The Kit” which works with Blue Tooth.  You download the Livio Radio app (which has 45,000 internet radio stations) and plug the nice looking compact device into your 12 volt lighter port.  Via bluetooth the Livio phone app starts and your choice of Internet radio station plays via your car speakers.   This approach works for the auto aftermarket but I would rather not have to insert the Livio device into the lighter port.  The after market solutions will continue to be utilized for several years given the millions of vehicles already on the road today.

Only major Internet radio brands such as Pandora will be able to integrate with car manufacturers so that they are built in.  There is a multi-year lead time and Pandora has been working on car company integration for some time.  Car companies will not deal with a multitude of Internet radio providers. However, Livio Radio will make it possible for all Internet radio brands to participate.  Livio has developed  an API  (think interface) that allows this seamless integration between internet radio stations and a cars entertainment system.  The ease of use which terrestrial radio has had in the car for decades has to be present for large scale consumer adoption.

Terrestrial radio has a hard time understanding that in the end the consumer will decide what, where and how they would like to consume audio content.  I believe consumers want Internet radio in their cars.